Cary NC Mangum Carpet and Flooring
Family Owned Business thats Knowledgeable and Competitive
Recently my family was in the market to carpet our new home and visited Cary NC Mangum Carpet and Flooring. It's family owned business thats knowledgeable and competitive.
We first went to the big box stores to take a look around. It's been 15 years since we bought carpet in Cary NC and needed to educate ourselves on styles and pricing. It was confusing and the associate was of little help except for the pricing.
- What about wear and tear?
- What about padding?
- How about the "sculpted carpet" I was considering?
- Measuring?
Days later I remembers where our builder sent us 15 years ago when we first moved to Cary, Mangum Carpet. We stopped in and was greeted by a wonderful sales associate who listened and guided us thorough the numerous carpet options. Being savvy shoppers we went back to the big box stores to compare. Again we were plagued by a lack of expertise and selection.
Back to Mangum Carpets for a second look and what turned out to be our final stop. Allen assisted us and was a carpet expert. I once again described what I wanted and he went from display to display pulling out options and explaining everything from wearablilty to how its manufactured.
I asked about the business and the name. Turns our Allen is the grandson of the founder and his last name is Mangum. Wow, the owner of the company assisting customers. I was impressed.
I told him about our time crunch wanting to carpet before moving in and her said he would do his best. He immediately got on the phone, called the warehouse and his installers. He didn't have any measuring appointments left for that week but made an exception and came himself the next afternoon.
That was Thursday. My carpet was installed on Monday! How's that for service? To Allen it was no big deal because that is his standard level of customer service.
To me it was worth a blog to tell others about Allen Mangum and his store, Mangum Carpet and Flooring....a dying breed.
Cary NC Mangum Carpet and Flooring was first published on CaryRealEstateBlogger.com - A blog by Linda Lohman
Copyright © By Linda Lohman, ALL Rights Reserved, *Cary NC Mangum Carpet and Flooring*
Linda....Local retailers, although seemingly a dying breed, provide wonderful, professional, personal service. I truly try to patronize as many of them as I can. Big box stores - though they have alot of stuff - lack the personal touch.